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Managed IT Services That Keep Your Business Running Smoothly

Proactive support, continuous monitoring, and clear communication, so your team can focus on what they do best.

We Handle Problems Before They Reach Your Team

Your systems are monitored 24/7 for performance issues, security risks, and outages. We identify and resolve problems early, keeping your organization online and productive.

  • 24/7 health checks and alerting
  • Automated maintenance and performance tuning
  • Early detection of network or device issues
  • Fewer disruptions and downtime events
24/7

Continuous Monitoring

Complete Care for Your Entire IT Environment

We manage every workstation, server, and network device with thorough oversight and proven best practices. Whether your staff is in the office or remote, their technology works all the time.

Workstation Management

Setup, management, and optimization of all endpoints

Server Maintenance

Backups, performance monitoring, and updates

Network Support

Firewalls, switches, WiFi configuration

Remote & Onsite

Comprehensive support wherever you need it

Security Baselines

Standardized, secure configurations

Best Practices

Proven methodologies and thorough oversight

Fast, Human Support

No surprise invoices. No nickel-and-diming. Your team can reach out anytime and get help from people who know your environment, not a call center.

Remote Support

Quick response for immediate issues

Scheduled Onsite

Regular visits when needed

Experienced Engineers

No outsourced helpdesk

Clear Communication

Fast follow-through on every issue

Additional Managed Services

Patch Management

Always updated. Always secure. We manage updates for operating systems, applications, and security tools.

  • • Automated patching for Windows & macOS
  • • Third-party application updates
  • • Controlled rollouts with testing
  • • Reduced vulnerabilities

IT Documentation

Your environment, fully documented. No tribal knowledge, just clear records.

  • • Network diagrams and asset tracking
  • • Device inventory and configs
  • • Password documentation
  • • Standardized procedures

IT Consulting

A clear technology plan for the future. Strategic guidance aligned with your goals.

  • • Technology roadmaps
  • • Quarterly business reviews
  • • Budget forecasting
  • • Lifecycle planning

Ready for Reliable, Fully-Managed IT?

Let's review your environment and see if Prime Hour Tech is the right fit for your organization.

Email us anytime: support@primehourtech.com